Red Rock Western Hospitality • FAQs
Cancellation & Refund
Policies • US Forest Service Permit
Rock Western Hospitality
At Red Rock Western Jeep Tours, we hold ourselves to the utmost standard of providing
joy and 100% satisfaction to our guests joining us on our
tours. Our western guides excude hospitality, making certain YOU have a FABULOUS and entertaining tour.
We wow our guests,
sharing our special knowledge and understanding of our BEAUTIFUL
Sedona Red Rocks, connecting YOU with the pioneer
spirit of this marvelous land, a spirit alive and pumping in the
hearts of our Western Guides, here to show YOU a really good
time. Awesome is the way you'll feel accompanying us in our
expertly driven Red Rock Jeeps, over one of Earth's most beautiful
treasures; Sedona, Arizona.
Western is our middle name and we live
up to it at Red Rock Western Jeep Tours giving you the Tour of
a lifetime filled with fun, laughter,
adventure and knowledge. That's the "Red Rock Way", and
we promise you we will do everything possible to help you experience
the same joy and loving peace of Western Hospitality this land
shares and gives to us that we share and give to YOU our Honored
Guest of Red Rock Western Jeep Tours.
We hope to see you soon,
and BLESSINGS to you on your journey!
Where do we check in?
Our Tour Center is located in the heart of "Uptown Sedona" at
301 N. Highway 89 A. Uptown Sedona offers Shops of all kinds from
Art Galleries to Restaurants to local Native American mercantile
stores. It’s a fun quaint way to learn and savor more about
the local fare.
When are Tours available?
We’re open 7AM to 7PM March thru October and 7AM to 6PM November
thru February, EVERY day of the year except Christmas day with
scheduled tours hourly all day long.
How far are you from Phoenix?
We are 98 miles from Phoenix with a drive time of about 2 hours.
This is one of the most beautiful scenic drives in Arizona
with the convenience of I-17. Elevation rises from 1,000 feet
to 5,000 feet within 2 hours, with the flora and ecology changing
about every 15-20 miles; a SIGHT to be seen! Along your way,
you also pass by the Native American monuments of Montezuma’s
Well and Montezuma’s Castle. It’s a spectacular
scenic journey prior to arriving at your Majestic Magical Destination
in Beautiful Sedona.
How far are you from Las Vegas?
We are approximately 275 miles from Las Vegas with a drive
time of about 4.5 hours. This is a Historic Drive across
66 on I-40. You will have several choices of unique and colorful
towns where you may stop, shop and view on the way. One extra
special stop is Williams, AZ Home to Grand Canyon Railway
a Red Rock Western
Jeep Partner. Your journey then takes you through historic
Flagstaff, AZ and along 89A Oak Creek Canyon, Home to the
Park of Slide Rock.
How far are you from Flagstaff?
We are 26 miles from Flagstaff with a drive time of about
40 minutes. This breathtaking voyage is on 89A through
a National Treasure. You pass by the State Park of
Slide Rock and drive over the Guinness World Book of Records “most
curved bridge”. The scenic road takes you through a tree
line of seasonal foliage and rock sculptures that will take your
Do you need to make a reservation?
We highly recommend an advanced reservation. We will give
you confirmation and you are all set for your first choice
and time. We
also take walk-in reservations and are happy to try and
accommodate any need you may have, but can not guarantee
Come on in though. We ALWAYS do our BEST to accommodate
you’re flexible on when your tour leaves, and usually
it works out just PERFECT for you.
What should we wear?
Dress for the season, layers in winter and light clothing
for summer. We also suggest comfortable traction tread
hats or visors, sunscreen and sunglasses. Contact wearers
may prefer to switch to glasses for the tour.
should we bring?
Bottled water (plastic), cameras and PLENTY of film.
Can we bring
lunch and eat it in the jeep?
Food and drink, other than a water bottle, are not
allowed on our Tours; however, you may bring small
Are smoking or alcoholic beverages
Smoking and alcoholic beverages are not allowed during
tours. We operate primarily on protected U.S. Forest
very aware of our responsibility to protect our custodianship
of these beautiful surroundings for generations to
come and request cooperation and assistance from our
How many people can go in one jeep?
We seat 6 or 7 plus your Guide, depending on the trail
you choose and sizes of the people. With smaller
your family of 7 together if that’s your desire.
there be other people on the jeep with my family?
That depends on the size of your Group. If you have less than 6
people, other passengers may also be on the jeep to fill it to
capacity, giving you a chance to make new friends. If your preference
is privacy, we do offer Private Tours.
What if I have a passenger who is
pregnant or has a back problem or other injury?
We have On Road Tours available for these exact situations! Try
our Easy on the Asphalt or a gentle version of our Vortex Tour.
We require a signed acknowledgement of risk from those who have
serious back or neck problems, other injuries, or who are pregnant.
Is there a minimum age for children?
Yes, the minimum age is three years old. Child rates are
available for children up to 12 years old. Children
years old must
have an adult with them on the Tour. We do have
car seats available; please let us know in advance.
What is the
temperature in the month that we are visiting?
It’s cool to sometimes cold in the winter. In the summer,
dress in light layers and you’ll enjoy the
primarily cool to balmy and sometimes comfortably
warm weather in our open air
vehicles. The fresh outdoor air breezes are wonderful
to take in any time of the year.
What happens if
The showers in our area are usually very brief,
but we do carry rain ponchos in the jeeps. If it
reserve the right to reschedule your tour.
Are there restrooms
on the trails?
No, we will be in the U.S. National Forest. We
have public restrooms behind our Jeep Tour Center
use those before
leaving, and our guides are here to please if we
need to accommodate someone’s
What is the standard tip for our Tour Guide?
The customary 15% to 20% gratuity is always appreciated if you enjoyed your tour, but it is entirely up to you.
Our Guides are here for your pleasure as their first and foremost
priority and it’s up to you any additional gratuity you
feel is appropriate. For Groups of 8 or more, a gratuity of
15% is added.
Will we walk much on our Tour?
You will have the opportunity to get out of the
jeep to stretch, explore and take great photos!
We do have tours with actual hiking if that
is your interest, so let us know. The complete descriptions
on each tour
page will tell
you all about what each tour offers.
Rock Western Jeep Tours safe?
Yes! We have a flawless safety record, with
top notch jeeps well maintained by excellent
Company-owned jeep maintenance
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Cancellation & Refund
credit card is required to complete your reservation. The full amount
of the tour including tax will be charged to your credit card upon
completion of your reservation.
You may cancel your reservation for any reason up to 48 hours
prior to your reservation date with no charge.
If you need to
cancel your reservation within 24 hours of your reservation date
you may select another date to schedule
your tour based on availability. A refund will not be provided.
do not call to cancel or change your reservation and you do
not arrive for your tour the full amount
of the tour will be charged to your credit card.
Should we need to cancel
a tour due to weather, hazardous road conditions, or U.S. Forest
Service requests there
will be no charge to your credit card.
US Forest Service Permit
Red Rock Western Jeep Tours follows all Forest Service safety protocal and is permitted by the Coconinio National Forest,
preservation and information requirements including:
- Public liability insurance
- CPR/First Aid certification
- Fire extinguishers and first aid kits
- Regular vehicle inspections
by our own full-time mechanics in our company-owned maintenance
- Trail monitoring and maintenance
NOTE: A portion of every tour dollar
is returned to the U.S.F.S. for preservation, administration and public information.